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Guest Editorial: Buying Counterfeit Scan Tools Goes Way Beyond Just ‘Buyer Beware’

Our business is serious, and we have a high expectation of quality along with a parallel expectation of support for the tool we will depend on. When the counterfeit tool fails, we lose productivity. When the counterfeit tool turns the ECM to a brick, we lose money.

SUNEX Tools 35th Anniversary Winners Go Racing

From more than 1,500 professionals, SUNEX selected three grand-prize winners for its 35th anniversary contest. John Tonjes, a diesel technician from Mark Center, OH; Jason Gilliland, a mobile jobber from West Point, MS; and Allen Place, an automotive tools distributor from Cranston, RI, won a spectacular Miami Race Day VIP experience. The weekend included luxury

Frank’s Mercedes Service Tackles Even the Toughest Jobs and Over-Delivers on Customer Expectations

Walking into the serene, peaceful waiting room at Frank’s Mercedes Service in Henderson, NV, one would think that it’s a laid-back business. But, that couldn’t be farther from the truth. Owner Frank Scandura and his dedicated team of top-notch techs are one serious group.

Mac Tools and The Busted Knuckle Garage ‘Cache’ in with Unique Gift Items for Car and Motorcycle Enthusiasts

The Busted Knuckle Garage, (TBKG) a brand of Almost There! Inc., a unique gift shop for wrench turning car and biker enthusiasts, has announced that eight of their new products will be added to the Mac Tools November sales flyer. The Mac Tools November sales flyer contains a vast cache of tools and gear, including items for the family.

Business Tools: Computers… Why You Can’t Do Business Today Without Them

It’s hard to imagine any automotive repair shop doing business today without the benefit of multiple computers. Yet some shops continue to do business and fix cars the “old fashioned way” with no computers whatsoever. I can’t help but wonder how much longer some of these shops will stay in business. The computer has become

Are You the Ultimate Tradesman? IRWIN Industrial Tools and NASCAR Driver Jamie McMurray Want to Know How You Measure Up

NASCAR NEXTEL Cup driver Jamie McMurray is joining forces with IRWIN Industrial Tools to conduct a nationwide search for America’s top tradesman. The IRWIN Ultimate Tradesman Challenge will launch in Texas on April 11 and follow the NASCAR NEXTEL Cup Series schedule into 14 racing markets throughout the United States, in addition to multiple non-racing markets around the country.

Shock Replacement Option Require a Proper Assessment of Customers’ “Ride” Expectations

Shock absorber replacements are unique because they represent a big ticket, high profit margin, low liability sales opportunity that happens at least once or perhaps twice during the normal service life of a typical vehicle. Modern shock absorber design is also becoming much more sophisticated than it was just one short decade ago. In conventional

Under Pressure: Power Tools

Those two words say a lot when speaking about air tools. The first and most obvious is that air tools need pressure to operate properly. Everyone knows that with enough air pressure you can make any air tool do the job you want it to do, right? Another way of looking at these two words

Philips Announces Xperion 6000 LED Under Hood Work Light

It features a motion detection switch that allows mechanics to turn the light on and off with a wave of their hand.

BMW i3 Service and Maintenance

The BMW i3 has reached an age where it is an opportunity for European specialists. The i3 is an electric vehicle with an optional range-extending gasoline engine. The first model year was 2014, and the last year was 2021. More than 45,000 were sold in the US. The uni-body of the i3 is made from