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Tech Tip: Adding a Fluid Flush Can Boost a Shop’s Average Repair Order

Many shops are recovering revenues lost to a shrinking repair market by "upselling" fluid maintenance services or, as they’re commonly called in the aftermarket, "fluid flushes." In other words, adding a fluid flush to a money-losing routine oil change can boost a shop’s average repair order amount into the range needed for true profitability ….

Tech Feature: Cooling System Antifreeze Requirements

When a customer brings you a vehicle that needs a coolant change, what kind of coolant should you use? The type of coolant specified by the vehicle manufacturer? A universal or "all makes, all models" type of coolant? Or should you run the old coolant through a recycling machine and put it back in the system? All are valid options for servicing today’s vehicles, but the options are not without controversy ….

Fluid Service: Avoiding the Wallet Flush

Avoiding the Wallet Flush By Gary Goms Contributing Editor Many shops are recovering revenues lost to a shrinking repair market by “upselling” fluid maintenance services or, as they’re commonly called in the aftermarket, “fluid flushes.” In other words, adding a fluid flush to a money-losing routine oil change can boost a shop’s average repair order

Cooling System Antifreeze Requirements

When a customer brings you a vehicle that needs a coolant change, what kind of coolant should you use? The type of coolant specified by the vehicle manufacturer? A universal or “all makes, all models” type of coolant? Or should you run the old coolant through a recycling machine and put it back in the

Tech Update: Top 5 TPMS Questions

From professional and college football down to youth-league soccer, everyone (including TechShop!) has a “Top Something-or-other” list. Why should the tire industry be different? Over the last year or so, Tire Rack has been conducting an informal and unscientific survey of its customers regarding the reoccurrence of issues dealing with tire pressure monitoring systems. Thanks

Continental Product Lines Now Include VDO and ATE

VDO and ATE brands are now part of the Continental Corporation’s product portfolio. The addition of the VDO lines of electric motors, engine management, instrumentation and door systems comes as part of the acquisition of Siemens VDO AG by Continental AG. The ATE lines of brake rotors, pads and service parts had already been part of the ….

Tech Tip: Finding the Right Level of Exhaust Noise

Exhaust noise sells mufflers and pipes. Exhaust noise can be irritating, as when an original equipment muffler or pipe rots and blows out. Or, it can be pleasing in the case of a high performance vehicle with a throaty growl when it accelerates. Either way, noise generates exhaust work and parts sales. How people react to noise depends on a number of factors. They say that introverts are less tolerant of noise than people who are ….

Exhaust Noise: How Much is Too Much?

Exhaust noise sells mufflers and pipes. Exhaust noise can be irritating, as when an original equipment muffler or pipe rots and blows out. Or, it can be pleasing in the case of a high performance vehicle with a throaty growl when it accelerates. Either way, noise generates exhaust work and parts sales. How people react

Tech Tip: Replacing Shocks and Struts

The primary purpose of a shock absorber (or strut) is to control suspension movement. This is done by a piston moving fluid through a series of valves within the shock or strut housing. The valves control the damping rate of the shock throughout the travel of the piston. The damping characteristics are engineered to complement the suspension of each vehicle.

Selling Services: Shock & Strut Replacement

The primary purpose of a shock absorber (or strut) is to control suspension movement. This is done by a piston moving fluid through a series of valves within the shock or strut housing. The valves control the damping rate of the shock throughout the travel of the piston. The damping characteristics are engineered to complement