The National Automotive Service Task Force (NASTF) announced that the latest update of the NASTF OEM Service Information Matrix went online Oct. 10. This update incorporates revisions since the July 2005 update. All automakers have launched service information websites and are continuing to add content, and are incorporating user feedback to make their sites more user-friendly. All OEM websites can be accessed from www.nastf.org (click on OEM Service Websites).
With the assistance of the International Automotive Technicians’ Network, NASTF established the online OEM Service Information Matrix in 2001. The matrix provides OEM contacts for obtaining up-to-date factory service information, training materials and tools, including service manuals, technical service bulletins, wiring diagrams and all other service documents available to dealer technicians. This matrix is updated quarterly and can be accessed at the NASTF website – www.nastf.org (click on Service Matrix link). The next quarterly update will be in January 2006.
The matrix includes an inquiry form if a technician identifies an error in the matrix or has a problem accessing the information being sought. The inquiry form can be completed online at www.iatn.net/nastf/#complaint or faxed to NASTF. Inquiries are forwarded to the specific OEM for review and resolution.
