On some 2011 – 2013MY Sorento vehicles, produced from October 24, 2009 through January 31, 2013, may experience an inoperable low beam bulb due to poor terminal contact at the low beam bulb connector. This condition on the affected headlamp does not affect the other low beam. In addition, the high beams continue to function at all times.
Some customers may have replaced the bulb with no resolution. Inspect the socket to see if any of the terminals are melted or damaged by heat, (see Figure 1). Replace the connectors if damaged.