Equus Announces Extended Technical Support Hours

Equus Announces Extended Technical Support Hours

Equus Products, Inc., a manufacturer and distributor of gauges and test equipment for the automotive aftermarket, recently announced it will extend its technical support hours. The new hours will be Monday through Friday, 6:00 a.m. to 6:00 p.m., U.S. Pacific time, and will officially go into effect Jan. 2, 2006.

Equus Products, Inc., a manufacturer and distributor of gauges and test equipment for the automotive aftermarket, recently announced it will extend its technical support hours. The new hours will be Monday through Friday, 6:00 a.m. to 6:00 p.m., U.S. Pacific time, and will officially go into effect Jan. 2, 2006. In addition, Equus offers bilingual (English/Spanish) technical support from 9:00 a.m. to 6:00 p.m., Monday through Friday.

“According to customer satisfaction surveys from thousands of our end-users, ASE-certified technical support ranks as the ‘number-one’ reason customers purchase our products, followed closely by superior features, appearance and brand loyalty," said Richard Amador, Equus’ marketing director. “As we introduce more technically advanced products and expand our distribution reach, it is more important than ever for us to support our customers’ needs.”

“Our job is to listen to our customers and design products that they need and are easy for them to use. As vehicles become more technologically advanced, so do the products we design. Consequently, the level of support our customers require must rise with the technology,” said Keith Andreasen, director of technical services for Innova Electronics Corp., Equus’ research and development arm. “Our technical support staff is well-versed on our products and today’s technologies, which provides great value to the end-user who requires the repair job done right the first time, and the counterperson assisting the end-user with product selection.”

For additional information, contact Equus Products, Inc. at (714) 241-3983.

You May Also Like

Philips Announces GoPure GP5212 Automotive Air Purifier

It uses a 3-layer filter to deliver cleaner, healthier, fresher air on the go, Lumileds said.

Lumileds offers the Philips GoPure GP5212 Automotive Air Purifier for drivers and families who suffer from seasonal allergies. Powerful, compact, and simple to use, GoPure GP5212 effectively filters out airborne allergens including pollen and mold that can pass through the cabin filters typically found in passenger vehicles, the company said.

AACF Launches 65th Anniversary Fundraising Initiative

The campaign aims to raise $65,000 through 1,000 donations of $65 each.

Standard Motor Products Announces 123 New Numbers

The release provides new coverage in 53 distinct product categories and 47 part numbers for 2023 and 2024 model-year vehicles.

BendPak Founder Don Henthorn Passes Away

Grew company from small machine shop to global leader in car lifts and garage equipment.

ASE Practice Tests Available Online

You can get a good idea of what to expect by adding the official ASE practice tests to their study plans.

Other Posts

AACF Celebrates 65 Years Serving the Aftermarket

AACF will be announcing more details about this commemorative fundraiser April 1st.

ASE Education Foundation, Goodguys Continue Partnership

Goodguys is one of many industry relationships the foundation has developed to help solve the technician shortage.

Valvoline Celebrates Female Service Center Employees

As women make up more than half of all drivers in the United States, Valvoline is taking steps to increase their vehicle care confidence.

BorgWarner Announces Plan to Reduce Supply Chain Emissions

A partnership with Manufacture 2030 will support BorgWarner in reaching its Scope 3 emissions reduction goal.