Episode 1 of Talking Shop with Shop Owner magazine explores what it takes to host a successful car care clinic. Bill Hill, owner of Mighty Auto Pro in Medina, Ohio, and Leigh Anne Best, the shop’s marketing director join us in studio. Sponsored by SNAP Finance.
A catalytic converter may seem simple – but how does it do what it does and what happens when it doesn’t?
Common wisdom tells us that cats have 9 lives – you just can’t kill ‘em. Or, if they go missing, must wait and they’ll eventually come back. As a shop owner, of course, those facts are far from realistic - at least when it comes to the most important and enigmatic cat in the shop, the Catalytic Converter.
Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.
The automotive industry’s future is likely to be better, more exciting and a lot closer than we imagine.
Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.
Doug Kaufman and Philip Austin discuss real-world questions technicians ask Austin during Shop Squad training classes.
Follow along as Doug Kaufman and Philip Austin discuss real-world questions shop owners ask.
Learn about the different resources available to educate service advisors on sensors and ignition components.
Watch Philip Austin from NGK/NTK and Doug Kaufman discuss management and technical challenges within the industry.
Creative voice AI options in the aftermarket take technology innovations way beyond science fiction.
