March 2017 Archives - Page 2 of 2 - Import Car
Runout and DTV: How to Decrease Comebacks With Two Simple Tools

Replacing rotors on every brake job is not a cost-effective or efficient way to perform brake service. You may save 10 to 15 minutes by not having to use a dial indicator and a micrometer, but your risk of a comeback can dramatically increase.

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How To Make A Great First Impression With New Customers

First impressions are crucial for not only attracting customers, but also for creating a platform to build customer trust and confidence. That’s why it is so important to ensure that your customers’ initial service experience is positive. That way, you can cultivate a feeling of satisfaction that turns into one of lasting loyalty.

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5 Timing Chain Warning Signs And Symptoms

Here are the top five things you should be checking to resolve a timing chain problem before it breaks.

Timing Chain or Belt: How Can an Engineering Change Affect Your Shop?

Like it or not, modern technology dictates how the modern independent import repair shop does business. Case in point, the first “rubber” timing belt I saw was in 1968 on a domestic-manufactured single overhead camshaft, six-cylinder engine. Given our experience, we had quite a laugh over the prospect of these gear-toothed “rubber” timing belts lasting