December 2017 Archives - Import Car
Air Management For The FSI V6 And V8 Engines

The FSI 3.2 L V6 and 4.2 L V8 have a lot in common with the FSI 2.0 L four-cylinder engine, including carbon deposit problems.

Alternator Testing Diagnostics Are Getting More Complicated

One test is not enough if you are diagnosing a charging system problem. All too often, if only battery voltage is present with the engine running the alternator is condemned as the source of the problem. If this is the case, it means that the alternator is not charging, but does not reveal why.

Getting The Big Squeeze: How Mazda’s New Spark-Controlled Compression Ignition Engine Runs Long On Fuel, Short On Emissions

Until Mazda recently introduced its new Spark-Controlled Compression Ignition (SpCCI) gasoline engine, internal combustion engines (ICEs) were classified as either spark or compression ignition. The historical differences between the two were obvious: spark-ignition engines were quiet and smooth and compression-ignition engines were not.

You Do Much More Than Fix Cars – Don’t Ignore The Value Of Customer Trust

You are doing much more than just fixing cars, and that takes a team effort. Every part of the service experience should reflect quality, service excellence and professionalism, as you work together as a team to make customers return to your shop with confidence and commitment, says Mary DellaValle, editor of ImportCar magazine.

One Penny At A Time: Bargain-Hunting Customer’s Lesson Learned

In attempt to drum up some new business, I decided to run a cash discount promotion for large jobs thinking it might bring in new customers. It sounded like a good idea at the time, but the best-laid plans often go awry.

Rental Car Evolution Presents Service Opportunities & Can Extend Your Shop’s Car Count

There are a growing number of privately owned rental fleets. These fleets are not big businesses, but rather small ones that are run by private individuals. You can find them with mobile apps and websites like Turo and Uber.

Trolling ASE Certifications Keyboard Warriors Unite!

When you go to any comment section or forum online where the topic is ASE certification, you see some very interesting opinions from technicians. While most are positive, you do get some trolls.

Tech Tip: Subaru Electric Parking Brake Inoperative

This bulletin announces a new replacement EPB actuator assembly to address DTC C0251. In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on.

VW 2.5L Secondary Air Injection Sensor Codes Due To Contamination

On 2005-2012 Jetta, Golf, Beetle, Passat and Rabbit models with the 2.5 CBTA-CBUA engine, the hose for the secondary air injection system can be contaminated by foreign particles.