Not Just Your Average Joe
Sharp, owner of Joe’s Garage in North Little Rock, Arkansas, was named winner of the 2019 Wix Driving Performance award. Together with his wife, Susan, Joe was honored at the Babcox Night of Excellence at Mercato Della Pescheria during the recent AAPEX Show.
Winter Service: Can You Forecast A Flurry Of Sales?
As the days grow shorter and the air gets cooler in much of the United States, many drivers will continue to put off vehicle maintenance.
How Import Brake Formulations Changed Service
A brake pad may require up to 20 different raw materials.
What Does The Customer Need?
If I have not been direct enough about that in the past, let me be so now. What you repair, how often you perform maintenance, typical component failures and the motivating reason for owning a vehicle have already changed.
Scare Tactic Training
I have been developing and hosting training webinars lately with manufacturers and parts distributors on a wide variety of topics, including new technologies. The most challenging aspect of developing training is to avoid the “doom and gloom” scenarios, says Andrew Markel, director of content.
Winter Vehicle Maintenance
Winter brings with it the excitement of the holidays, the opportunity to engage in invigorating outdoor activities and the chance to wear ugly sweaters that would be shunned any other time of the year. For much of the country, winter also brings potentially hazardous road conditions, meaning your shop should be planning now to help your customers safely weather the season.
How Can You Incorporate A Telematics Strategy Today?
Everywhere you look today – whether it’s online, in trade publications or notices from trade associations – you hear about telematics. How to process all of this information and what to do about it today is left out of all of these conversations.
‘I Don’t Know’ Is The Key Phrase To Being A Great Technician
Most trainers say what makes for a great diagnostic technician is not knowing everything but knowing what they don’t know. Some say they have an internal diagnostic strategy that finds problems with the vehicle and the fault with their thinking.
100 Years And Just Getting Started
In 2020, Babcox Media – the parent corporation of ImportCar – will celebrate 100 years of dedication to the automotive industry.
Air Ride Diagnostics: Thinking Through The Problem And Not Swapping Parts
Air ride systems can control vehicle ride height, passenger comfort and improve handling. How they operate and work with the rest of the systems on the vehicle is part of the embedded logic of their control system.
Fuel Trim Diagnostics: Should You Trust The Sensors?
Fuel-injected engines can adjust the fuel trim by altering the injector open time. The longer the open-time of the injector, the greater amount of fuel is injected into the engine.
Volkswagen Electronic Parking Brake Service
The majority of Volkswagen vehicles sold in the past five years have electronic parking brakes. Most customers don’t even realize that the vehicle has an electronic parking brake. The system engages and disengages the parking brake automatically on most vehicles.
