From The Forums: Telling Is Selling – Shocks and Struts
What happens when a driver who declines recommended replacement for shocks or struts does not ask any questions? He goes online and starts asking questions.
Selling Batteries: Use Cell Phone Battery Life As A Sales Tool
When 10% power is reached, some phones go into a battery saving mode. You have a similar tool in your arsenal for car batteries: conductance testing.
Four Tips To Boost Wiper Sales
1. Spray and Sell Equip your service bays with a spray bottle filled with water. After cleaning the windshield, spray it down with the bottle and operate the wipers. If the wipers streak or chatter, recommend replacement. This $3 investment per bay will pay for itself when the first set of blades is sold. 2.
Air Filter Show & Tell: Seeing Is Believing
Air filter replacement shouldn’t be a tough sell. Once you show a customer their dirty filter, the need for replacement becomes obvious.
Selling Batteries With A State-Of-Health Strategy
Batteries can be an easy sell because customers understand their importance. Unfortunately, many customers let theirs die before looking for a new one.
TPMS Maintenance Minute: Best-Practice Rules To Follow
If you want to get the maximum life of 70,000 to 100,000 miles out of a TPMS sensor, you will have to do some maintenance and follow some rules.
Capitalizing On Advances In Today’s Motor Oil
Motor oil is lasting longer and vehicle automakers are allowing more time between oil changes. It is important for shop owners to keep up with these trends.
Can You Service Modern Batteries?
The construction of batteries has changed significantly from olden days. Battery issues are now even more difficult to diagnose. Here is what is different.
Replace Valve Stems at the First Signs of Corrosion
Be sure to replace any valve stems that appear to be corroded or severe tire damage can occur.
Detergents for Modern Vehicles
The method in which modern vehicles consume fuel has changed greatly in the past 20 years. Here is how you can use detergents to keep your fuel system clean.
The Best of The Best: Tales From the 2014 Vision Hi-Tech Training & Expo
I try to attend the Vision Hi-Tech Training & Expo every year, take some classes, browse the Expo, and meet up with some old friends. Classes range from hybrid service, scope and scanner reading, diesel and gas engine driveability, to shop management. Some of the top instructors gather at this convention and put together some of the best classes I’ve ever attended.
