Auto Value, Bumper To Bumper Shop Owner Panel Discussion

Auto Value, Bumper To Bumper Shop Owner Panel Discussion

The shop owner panelists discussed how business is going and what measures they have taken to combat COVID-19.

Auto Value and Bumper to Bumper hosted a virtual Shop Owner Panel Discussion open to all Certified Service Centers (CSCs) across the country on COVID-19. The interactive meeting took place on Friday, April 3.

Shop Owner Panelists

“COVID-19 has brought our shops and personal lives into unchartered waters,” said JC Washbish, vice president of sales and marketing for Auto Value and Bumper to Bumper. “To help navigate these uncertain and unique times, some of our top Certified Service Center shop owners shared their expertise, so that our whole industry can grow stronger and push through this challenge together.”

The webinar included nine shop owner panelists from Auto Value, Bumper to Bumper and Confidence Plus Certified Service Centers across the country. These shop owners have been appointed to an elite Service Center Advisory Council in recognition of their excellence as shop owners.

The shop owner panelists discussed how business is going, what measures they have taken to combat COVID-19, how they’re staying busy, and what positives have come out of the situation. A number of attendees chimed in with suggestions as well. From particularly successful Facebook posts to finding the cleaning supplies that work best, shop owners reaffirmed their abilities to keep their shops afloat under difficult circumstances.

“We’re dealing with concerns that only three weeks ago we never knew existed,” said Mark Doornbos of Dykstra’s Auto Service, an Auto Value Certified Service Center and a customer of Auto-Wares Group of Companies. Doornbos participated as a panelist on the call. “I enjoyed learning how service centers across the nation are dealing with these issues and how our WD partners are working through their supply chain challenges.”

The panel discussion supplements a number of COVID-19 related resources already available to CSCs, including an expanded training library, an internal coronavirus resources page, and more. 

“This is a very strange time in the world that everyone is going through together,” said Joel Haver of Haver’s Auto Repair, an Auto Value Certified Service Center and customer of Arnold Motor Supply. Haver was another one of the panelists on Friday’s call. “Unlike the financial crisis of 2008, which was due to people making bad financial decisions, this time it is something out of our control. So it is important that we all lean on each other for guidance during these times and share ideas of how we are coping, not just in business, but also in personal life.”

You May Also Like

UniClutch Launches Clutch System in the United States

From Australian manufacturer Clutch Industries, UniClutch is a clutch system that delivers uncompromised performance.

UniClutch and UniClutch Sport will be the first iterations of this system to launch in the U.S. UniClutch's dual core technology significantly boosts torque capacity without compromising drivability. Its one-of-a-kind, patented and adaptable design fits a multitude of vehicles, simplifies inventory management, expedites clutch replacement time, and lessens common installation problems. Compared to UniClutch, UniClutch Sport offers a further 15% more torque capacity and a sport-tuned pedal feel for more serious enthusiasts. These features create a clutch system with mass appeal for consumers and aftermarket businesses alike, as the industry grapples with a continuously challenging supply chain and the need to find labor efficiencies.

Automotive Hall of Fame Announces Class of 2024 Inductees

Six honorees whose efforts helped shape the automotive and mobility marketplace will be recognized.

Castrol Turns 125, Debuts New Market Strategy

As part of the new strategy, Castrol will explore opportunities in battery thermal management, digital and service solutions and data center immersion cooling.

Advance Auto Parts Announces ‘National Battery Day’ Promo

DieHard battery giveaways and complimentary battery testing will be part of nationwide festivities held on Feb. 18.

FCS Introduces 18 New Numbers in February

The new release includes 4 shock absorbers and 14 suspension struts.

Other Posts

Understanding Fuel Trims

The fuel trims are what govern what’s going on inside the engine. This video is sponsored by Auto Value and Bumper to Bumper.

How Important is Regenerative Braking For EVs?

Regenerative braking helps to increase the overall efficiency and range of the EV, increasing the range of an EV by up to 20%.

Why You Should Replace The Thermostat

It is always best practice to replace the thermostat on a vehicle after it has overheated. Sponsored by Auto Value and Bumper to Bumper.

EV Cooling Systems

The large batteries that EVs carry need to be maintained within a specific temperature range for optimal performance.