Jim Merle
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More Is Better

Starting this September, we’re making enhancements to bring you even more valuable business and technical information.

You Are Essential In This Chaotic Environment

On Friday, March 27, I made 10 random calls to repair shops. Keep reading to find out what I heard.

Three Simple Words: Staying In Front

Like you, I spend a lot of time thinking about industry challenges and potential disruptions. I’m also, without question, overly optimistic. The glass is always, without a doubt, half full. Industry challenges are always surfacing. Current business conditions and the economic climate, finding and hiring techs, investing in the tools to fix emerging technology on vehicles, employee training, tax season, and the list goes on and on, says Jim Merle, publisher of ImportCar magazine.

Need Technicians: $60 – $110K Salary

This job offer for a qualified automotive technician posted on an Internet job site captured my attention. More importantly, did it capture a response for the independent repair shop owner who’s ready to hire?

Can Tires Make A Difference?

Dealerships are selling tires at really low prices to capture the automotive service work of consumers. This is compared to independent repair shops that thrive on customer relationships to contribute to the success and profitability of their businesses.

Paying Attention To Telematics

According to a recent Babcox Media survey, 88% of the shop owners we surveyed (202 out of 230) have an interest in learning more about telematics, and that is great news. This stat alone raises my confidence that we as a collective group of professionals working in the auto care industry are aware of the potential impact that telematics will have on our business.

telematics-awareness
Jump On The Telematics Train With Me

While I still have a couple of friends who don’t use any smart devices, iPhones and iPads have become a part of everyday life for most everyone I know — heck, even my 88-year-old mother has an iPad and a smartphone. The point is, regardless of age, most of us are incredibly comfortable with technology

Publisher’s Perspective: Changes

I’m also pleased to announce and introduce Andrew Markel who has been named editor of Underhood Service. Some of you may already recognize Andrew, who currently serves and will continue to serve as the editor of Brake & Front End and has contributed numerous technical features within past issues of Underhood Service and ImportCar.

Publisher’s Perspective: We Know You’re Busy…

“Something has changed,” was a comment made by a colleague when stopping by my office. It took her a few minutes to realize I had rearranged my office furniture. My hope is that you have already noticed a few changes with your October issues of ImportCar, Underhood Service and Brake & Front End, beginning with