Doug Kaufman, Author at Import Car - Page 5 of 19
Ignition Coils

Some OE coils have design flaws. This video is sponsored by Standard.

Blower Motor Resistors

The blower motor is like the heart of the HVAC system. This video is sponsored by Standard.

What is Ceramic Technology? (VIDEO)

Understanding how ceramic brake pads work will give you confidence when installing them. Sponsored by Akebono Brakes.

Serpentine Service Typically Involves More Than Just The Belt

Your attention to belt condition will ensure systems are operating effectively. Sponsored by The Group Training Academy.

EVs Are Coming – Is Your Shop Ready For The Wave?

Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.

Technician Shortage… Not For Everyone

Consider what you can change in your shop to combat the technician shortage.

Training Opportunities for Service Advisors

Learn about the different resources available to educate service advisors on sensors and ignition components.

A Complete Stopping Solution For Every Customer

Every driver is looking for an easy solution to their braking needs. Sponsored by The Group Training Academy.

Best Tech Advice: Replace Pads AND Rotors

Replace the rotors AND the pads during the same service. Sponsored by The Group Training Academy.

Artificially Generated Customer Service

As easy as it is to TALK about customer service, actually offering it is NOT automatic. 

Replacing Chassis Parts in Pairs (VIDEO)

You are not doing the customer any favors by installing just one strut, spring, or bushing. This video is sponsored by TRW.

Replacing A Window Regulator (VIDEO)

When replacing a window regulator or motor, look at the procedures in the service information. Sponsored by Lemförder.