Andrew Markel
Strut Sales

It all comes down to educating the customer about the benefits and asking for the sale.

Managing Mercedes-Benz Inflation Assumptions

Mercedes-Benz and other German vehicle manufacturers make the assumption that people here in the U.S. adjust their tire pressure for the number of people in the vehicle and for the speed at which they intend to drive.

Putting Yourself First For Safety

Policies and procedures are only as good as those following them.

BMW Transfer Case Service

The transfer case is a rather unique design in the way that it operates a clutch pack mechanically, not hydraulically.

VW E-Golf Service Potential

The 2015-2019 Volkswagen E-Golf was a vehicle introduced in the U.S. to satisfy the state of California’s requirement for zero-emissions vehicles. Unlike many one-off electric vehicles from FCA, Ford and GM, the E-golf was offered nationwide. Only about 20,000 E-Golfs are on the roads, but the E-golf remains an excellent example of the EV service opportunities

BMW ADAS Systems Lane Departure Operation and Calibration

ADAS systems have changed throughout the years.

Jaguar XJ/XK/XF Suspension Service

Jaguar has been using the same suspension design on the XJ, XK and XF/S-Type platforms. The suspension is very similar to those found on Mercedes-Benz and even Tesla models. Most of the load-bearing components are made of aluminum and have hydraulic bushings in strategic locations. When the suspension is working right, it delivers a great

European Oil Specifications

If a manufacturer introduces a new vehicle with a new ACEA sequence specification, the oil must be on shelves.

Why Is NHTSA Involved With RTR?

A closer look into NHTSA’s involvement with RTR.

Floating Composite Brake Rotors

When you hear the words “floating rotor,” you might think of a racecar brake rotor with Allen head bolts holding the hat to the outer ring. But, more economical and robust “semi-floating” rotors have made it onto Audi, BMW and Mercedes-Benz daily drivers. A semi-floating, dual-cast or composite rotor has two advantages over a fully

mercedes benz brake job featured
BMW i3 Service and Maintenance

The BMW i3 has reached an age where it is an opportunity for European specialists. The i3 is an electric vehicle with an optional range-extending gasoline engine. The first model year was 2014, and the last year was 2021. More than 45,000 were sold in the US. The uni-body of the i3 is made from

Air Ride Suspension Diagnostics

The key to understanding the embedded logic of air ride systems is using service information.