Foreign Affairs Auto Archives - Import Car
Foreign Affairs Auto: Steadfast Focus On Its Upscale Clientele Provides Competitive Advantage

Founded in 1982 by owners Frank and Gloria Ortiz, the nine-bay shop services about 60 cars per week, namely Audi, BMW, Mercedes-Benz and other high-end European makes. Doing business for 35 years now, the shop has never wavered from its commitment to a laser-like focus on the customer, says General Manager Jonathan Ortiz.

Shop Profile: Foreign Affairs Auto In West Palm Beach, Florida

While change can be good, and some might say inevitable, sticking to what’s worked for nearly 35 years is probably a good idea. Foreign Affairs Auto has served the European car owners in the West Palm Beach, FL, area since 1982, and General Manager Jonathan Ortiz says a focus on the customer has always served the shop well.