Community Automotive Repair: Success Through Specialization And Creating An Inviting Environment For Customers And Employees
Having been repairing European makes and models in Grand Rapids, MI, since 1975, Community Automotive Repair owner Dick Zaagman has learned how to navigate the automotive repair field, both in terms of customer service and employee retention. According to Zaagman, the best practices that work in one facet of shop management often translate to another.
Community Automotive Repair: Success Through Specialization And Creating An Inviting Environment For Customers And Employees
Having been repairing European makes and models in Grand Rapids, MI, since 1975, Community Automotive Repair owner Dick Zaagman has learned how to navigate the automotive repair field, both in terms of customer service and employee retention. According to Zaagman, the best practices that work in one facet of shop management often translate to another.
